ORDER & SHIPPING

If we were magicians, we’d not let you wait even a minute for your products. But we’re not.

The processing cycle takes about 1-2 days.

The shipping takes a maximum 5-9days to reach you.

However if you’re a local, i.e you live in Varanasi, U.P You can opt for our magical next day deliveries!

We’ll let you in on a secret, Ready? 

Shipping is absolutely FREE!

You should receive a confirmation mail from support@avarana.in, as soon as you place an order. In case you haven’t received a mail and the amount has been deducted from your account, please drop a mail to support@avarana.in and our Customer Care team will contact you shortly.

PAYMENTS

Yup We Accept COD.

Owing to the current scenario, and going contactless being the new norm. For your own safety, we don’t accept cash on delivery on any of our orders.

We accept all major credit and debit cards, online and UPI payments. All your purchases are secured on the site. You’ve got nothing to worry about. 

EXCHANGE & RETURNS

You can return only Normal Items.

Gift items and products on sale are not eligible for return.

Note : We only support exchange.

We’re here for you!

To exchange, just ship us the product back, and we’ll send you another item at the same price range or different size.

Note: We only Exchange product that are defective or of wrong size.

You’ll just have to pay for the shipping cost incurred in sending the product back to us.

You can cancel your order within 12 hours of order.

Once 12 hour is passed, we cannot cancel your order.

To cancel, email us with the Order Number to support@avarana.in

COVID19 QUERIES

Avarana welcomes the latest notification from Government of India as it enables e-commerce to deliver a wider selection of products while upholding the tenets of safety and social distancing. As per the latest government guidelines, we have started accepting orders for all products across India . For the safety of our customers and delivery associates and to maintain social distancing, all deliveries by Avarana will continue to be no-contact.

(Important: No eCommerce deliveries are allowed in containment zones.)

We are gearing up our operations to start delivering all products to across the country following the Central and respective State Government guidelines. Hence, deliveries may take longer than usual. We appreciate your patience in this regard.

As per the latest government guidelines, we have started processing existing orders for all products across India, except Containment Areas. You will be notified via email  and Text Message once orders are processed.

For guidance on COVID-19, please refer to the World Health Organization website.